Why and How We Close Buffer For The Last Week Of The Year
Every year since 2016 we've closed Buffer for a week at the end of the year. It’s like a reset, except across the whole company.
Open metrics
A transparent company since 2010
Since 2013, we’ve been open with Buffer’s finances and our team’s salaries, among many other metrics. We share openly because we believe in the power of transparency to build trust, hold us accountable to a high standard, and push our industry forward.
This is a dashboard for anyone to see how we’re building Buffer.
- MAUMonthly Active Users
- 191,726
- MRRMonthly Recurring Revenue
- $1.9M
- ARPUAverage Revenue Per User
- $28.06
- ARRAnnual Recurring Revenue
- $22.6M
- CEO Salary
- $302,760
- Average Salary
- $162,631
Random employee salaries
KateMarketing UX Designer- $119,562
SimonGrowth Marketing- $204,015
DaisySoftware Engineer- $147,185
PhilSoftware Engineer- $204,544
EduardoSoftware Engineer- $164,218
SabreenBrand and Community Manager- $151,803
2010
2011
AugustBuffer was accepted into AngelPad startup accelerator, with initial $120,000 investment
DecemberBuffer raised a small seed round of $330,000, to bring total funding to $450,000
Read more about Buffer in december 20112012
JanuaryOur founders had visa troubles and started traveling while growing Buffer, the team grew to 7 people by August
Read more about Buffer in january 20122013
AugustBuffer’s first all-company retreat took place in Lake Tahoe
Read more about Buffer in august 20132014
2015
2016
JuneWe had a cash-flow crisis resulting in several financial changes at Buffer, including a round of lay offs
Read more about Buffer in june 20162018
2020
2021
2022
2023
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- First response within 2 hours in the last 90 days
- Customer satisfaction in the last 90 days
- Customer emails solved in the last quarter
Our Team Built 17 Improvements to Buffer This Week, Here’s The Recap
Great experiences rarely come from one big moment. They’re built through hundreds of small details that add up over time. That idea guided how we spent some time this year focusing on customer experience at Buffer. Customer Experience Week was our first dedicated, cross-functional sprint centered entirely on how Buffer feels to use. We took advantage of the natural slowdown at the end of the year to form small teams, each focused on one improvement they believed they could meaningfully ship in
Popcorn To Go: Our New Mobile Design System for iOS and Android
In this article, Daniel, a Senior Product Designer, breaks down the development and release of Buffer's new mobile design system, Popcorn to Go.
Buffer Now Offers a 50% Discount for Public Libraries
Learn more about how public libraries can get a discount on Buffer – and why.